Data Handling &
Client Discretion

neatvisiono operates on a foundation of trust. This policy outlines exactly how we process personal data for bookings, communication, and service delivery within Paris.

Paris-Based Only No Third-Party Sales Encrypted Storage

Information We Collect

To fulfill our service obligations, neatvisiono collects specific data points necessary for logistics and legal compliance. We do not collect data for "market trends" or advertising.

01.
Booking Details
Name, address (74 Place du Dr Félix Lobligeois or client address), access instructions, and preferred time windows.
02.
Communication Logs
Email threads and phone call summaries (via +33 1 84 79 92 39) to ensure we meet specific client requests (e.g., "No Bleach").
03.
Payment Records
Transaction metadata (amount, date) for invoice tracking. We do not store full credit card numbers.

Logistics & Access

How This Data Is Used

Data is strictly utilized to schedule staff, generate invoices, and verify access rights. Internal teams see only what is relevant to their shift.

Scheduling Invoicing Quality Control

Key Terms

01. Data Controller

neatvisiono (74 Place du Dr Félix Lobligeois) determines the purpose and means of processing your personal data.

02. Retention Period

Invoices are kept for 10 years for tax compliance. Booking logs are deleted 2 years after last service.

03. Processing Law

Based on Article 6(1)(b) of GDPR: necessary for the performance of a contract (your cleaning service).

04. Third Parties

We use a local accounting firm (NDA-bound) for invoices. No marketing platforms or data brokers.

05. Your Rights

Access, rectification, and erasure requests are handled within 30 days via email or phone.

06. Security

Data is stored on secure servers within the EU. Access is restricted to administrative staff and shift managers.

Scenarios & Limits

BE

Role: Busy Executive

Scenario: Pre-arrival cleaning for a guest check-in at 4 PM in the 17th.

Data Need: We require precise address and keypad code. This data is encrypted and deleted 24h after the service.

AH

Role: Airbnb Host

Scenario: Weekly maintenance for a high-traffic apartment.

Data Need: Calendar sync (via email) only. We do not access guest lists or payment info on booking platforms.

Constraint: Parking & Access

If your location has restricted parking (common in the 17th), we log "Parking Difficulty" tags internally. This is not shared with third parties.

Trade-off: Speed vs. Depth

Express cleans (2h) require fewer data points (layout only). Deep cleans (4h+) may require notes on specific allergies or sensitive items.

Exercise Your Rights

To request a copy of your data, modify details, or request deletion, contact our data controller directly.

Contact Us

Data Handling &Client Discretion